March 13, 2013
By Sarabeth Pollock - Assistant AD for Academic Support
Many people in Torero Athletics assume many roles within the department. This month Torero Athletics is proud to spotlight Katie (Solie) Brunetti, Assistant Director of Ticketing and Sports Camps.
Katie, a Sacramento native, is also a USD alum who majored in Business Administration and minored in Information Systems. During her senior year at USD, Katie started working in the Jenny Craig Pavilion ticket office. In April of her senior year, she was asked to continue her work in the ticket office as a summer intern. Two days after walking in graduation ceremonies, Katie found herself helping with ticketing for the 2007 NCAA Baseball Regionals. Not only was she adjusting to new responsibilities, but she also had to help manage operations at two different facilities, as this was the year that USD hosted the regionals at SDSU's campus. At the end of the summer, Katie applied for a job as the administrative assistant in the JCP Coaching Complex, providing support for Men's and Women's Basketball and Volleyball. Her first day on the job was the first day of classes in Fall 2007. In December 2009, Katie assumed responsibility of all sport camps, and at the start of 2011 she officially became the Assistant Director for Ticketing and Sport Camps.
When discussing her two areas of responsibility, Katie notes that there isn't much overlap between her roles. In the Ticket Office, Katie manages the daily operations and ticketing for all events that utilize athletic facilities, including concerts and campus events. To date, the biggest events she has been a part of were the Dalai Lama visit and the College Cup. She shares an office with the JCP Operations staff and is one of the first points of contact for visitors. She spends a lot of time working with customers to make sure their needs are met.
Katie describes sports camps as "crazy." Most people only think about summer sport camps, but some USD sport camps are offered throughout the year. There are 35-40 camps offered each summer and about five camps offered during the year. Baseball, Softball, and Tennis offer camps year round, and this year Women's Soccer will offer a spring clinic for the first time ever. 2013 summer camp registration is already open, and as it gets closer to summer Katie will start receiving more emails and calls daily. Katie manages staffing for all camps, which includes hiring, background checks on potential employees, and training. She works with Housing and USD Summer Camps and Conferences to ensure that the campers are comfortable during their stay at USD. Katie is there to greet every camper during check-in. Currently she is working on a redesign of the Sports Camps website.
As soon as summer camps come to a close, she notes, season ticket sales and mailings pick up. Her job really "keeps you on your toes."
Katie's favorite memories include working in the JCP in 2008 when Men's and Women's Basketball went to the NCAA Tournament, as well as Men's Soccer's magical run to the Elite 8. Several members of the Men's Soccer team work in the JCP and so it was nice to be able to "follow their journey" into the postseason. This year, Katie is looking forward to the continued success of all of USD's teams as USD Athletics closes in on an unprecedented sixth consecutive Commissioner's Cup. Given the success of the fall sports in 2012, she is eager to see how the winter and spring sports perform, and, as part of the cyclical nature of her job, she is already excited about next fall. Katie is also excited about hosting postseason athletic events in the future, as well as volunteering at the 2013 WCC Basketball Tournament in Las Vegas, where she will assist with ticketing.
It's easy to see that Katie enjoys her job. She really enjoys working with students, because being around 18-22 year olds keeps things interesting with their enthusiasm and excitement about life. She also really enjoys the people who work in Torero Athletics, emphasizing how great it is that people in the department are so close to each other even though the department is as large as it is. Katie proudly notes that the entire JCP Operations staff is made up of USD alumni.