Oct. 10, 2012
SAN DIEGO, Calif. - Every visitor to a Toreros event has seen the work of the Torero Operations Managers, whether or not they've actually seen the dynamic duo of Kristen Carver and Elena DelPiccolo in person. In fact, most of what they do is behind the scenes. From game and event management to the coordination of officials and visiting teams, they do it all. The measure of their success is seeing that an event goes off without a hitch as a result of all of their preparation. This month we'd like to highlight Kristen and Elena, the newest members of the Torero Athletics family.
Kristen and Elena work so closely together that some people might think they're twins. They consider themselves "work twins" because they started working at the same time back in the fall of 2008, they share common backgrounds in facilities and operations, and their birthdays are a week apart. Elena, a native of Denver, Colorado, will smile at this observation, as she really does have a twin sister who is also a USD alum. Kristen, who hails from Henderson, Nevada, lived in Southern California before she started school at USD, so working here is like a home away from home. People might be surprised to learn that these dedicated JCP staffers and May 2012 USD graduates even helped with the set-up of their own graduation ceremonies.
Since they share duties as Operations Managers, the key to success with this team is that they divide and conquer the day-to-day activities. Elena manages the JCP coaching suite and works men's and women's soccer matches, while Kristen oversees the fitness center and manages football and volleyball games. They will split men's and women's basketball games. One thing that makes their jobs easier is their extensive knowledge of the JCP. Both have worked as student supervisors in the past, and once Fowler Park is completed next year, they will be able to leave their mark on Torero Athletics by training the first wave of student workers who are assigned to the ballpark.
When asked about a favorite experience working in Torero Athletics, they both had the same response--the time the Phoenix Suns worked out at the JCP. Kristen recalled driving players around campus in golf carts and listening to the guys joking around with her. Elena even got a high-five from Steve Nash. They're both looking forward to the College Cup this fall. Now that they are full time members of the operations staff, they get to see more of the work that goes on behind the scenes. Kristen noted that she never realized how much interaction goes on with other campus constituencies, and now that they're a part of the College Cup team they find themselves in meetings with Parking Services, the NCAA and Public Safety, among other areas.
So why did these two recent USD alums decide to remain at their alma mater as members of the staff? It's all about the people, they agreed. Elena recalled a time when Athletic Director Ky Snyder compared athletics to a big family. They couldn't agree more. Elena and Kristen are thrilled to be working with the Facilities and Operations staff, all of whom make coming to work fun.
Working in Facilities and Operations requires long days and lots of hours, but Kristen and Elena know that the reward comes with being around good people who share a passion for making every Torero event an enjoyable experience for the fans.